FindMyLost allows Frecce and Intercity Trenitalia customers to search for items lost while traveling, from wherever and whenever they are (by clicking the "I lost" button).
Identity documents and credit cards are handed over to POLFER and therefore are not managed through this platform.
By registering to the platform, it is possible to carry out a search, message with the Lost Property staff and activate an alert if the item or luggage has not been found yet.
It is also possible to report an object found on a train (e.g. mixed-up luggage), in order to directly return it to its rightful owner (by clicking the 'I found' button). The item will only be published online after being validated by FindMyLost staff.